Withdrawal times vary according to the method you choose. But we can say that they last around 5 days on average. In order for a withdrawal request to be processed, you need to authenticate your ID first. You only need to do this once. For authentication, you are requested to send samples of the following documents to customer service in .jpg format:
- A copy of credit card;
- A copy of an ID;
- A copy of a utility bil;
- You get a 200 USD bonus on any promotion.
- To be able to use this amount, you must deposit $ 10,000 first.
- After completing the requirement of 10.000 USD, you must have a maximum of 100 casino credits (in any currency) in your account. If you have more, you can withdraw only $ 100.
- You can withdraw up to 6 times the amount of money you deposit the most until you complete the requirement of the Welcome Bonus.
- If the amount you want to withdraw is more than 5 times your total deposits, there will be a weekly 4,000 EURO limit.
- Daily withdrawal limit is EUR 10,000.
- After you withdraw any money, the winnings you receive in tournaments will be lowered to 100 casino credits (in any currency).
If you experience any problems due to any reason, you can contact customer service with Live Chat feature. Apart from that, no communication option is offered.
You can get various bonuses while registering or depositing at Spin Palace Casino. You are allowed to use these bonuses and/or withdraw them. But as always, you have to fulfill a requirement first. Spin Palace, in this respect, uses unfortunately a very high rate: 50x. Simply put, you are not allowed to use a bonus without paying 50 times the amount of money you received. Let’s explain by giving an example:
Your maximum bet limits are also restricted until you complete this requirement. You can bet up to 8 EUROs in all games, until you deposit USD 10,000 in total. Once the play-through requirement is complete, you can withdraw your bonus as we have explained above.
Spin Palace is supervised by an independent audit company like every prestigious casino. This company regularly monitors the casino’s RTP rates. RTP is an important data for players because it determines how much you will lose and how often you will win. As a general rule, you should choose casinos with an RTP rate of at least 95%.
Spin Palace is controlled by eCOGRA. Its RTP ratios according to game categories are:
|Category Name||RTP Rate|
In general, we can say that Spin Palace is above the average in terms of RTP rates. Especially the percentage of RTP of slot machines is very satisfactory.
Jackpot Winning Withdrawals
There is no requirement that you have to fulfill in order to withdraw the jackpot awards. You can request withdrawals directly and without waiting. However, as we shall see below, there are daily and weekly withdrawal limits.
So you are not allowed to take the jackpot prize all at once. Since Spin Palace is licensed from an off-shore island country, the profits you earn are not subject to any income tax. However, the practices of the country you live in may be different. In this regard, we recommend asking to a local tax expert.
Special Conditions for Deposit Methods
All members have access to all payment options. So, as we see in some casinos, the payment options do not change according to membership level. However, we recommend that you consider the following:
In general, it is very difficult to say that Spin Palace practices are fair. The wagering requirement is very high and there are many restrictions applied to your account until it is completed. The overall average of the industry is between x30 and x40, so a 50x ratio will be an “impossible” amount for most players.