You’ve just landed on the best page describing Casino Luck! It’s your lucky day because in this review, written by a team of the best of the best and experienced players, you’ll get all the information that you need to know about Casino Luck in terms of bonuses, games, mobile compatibility, depositing and withdrawing options, as well as offering you first-hand experience with their customer support team. At Casino Luck, you will without a doubt get your adrenaline levels pumping as you play through the online casino games filled with thrills and suspense. With the most stellar bonuses and promotions among the newly formed casinos, it’s fully jammed casino has every game that you will desire to play as you seek the thrills.
Bonus Offers and Promotions
It’s more about rewards and promotions at the website. Kick start your gaming session with a 100% match deposit bonus of up to €150 + 150 free spins. The other popular online casino in our review is BetSafe Casino with €1000 bonus. Play the popular slot game, Starburst today using the free spins offered and stand a chance of winning yourself thousands of real money in the process. If you are lucky enough to win real money using the free bonus, you can withdraw it after meeting the 35× wagering requirement capped on the bonus.
- Special Extras. Besides the welcome bonus offer, you are also bound to receive reload bonus, after every new month. Through the reload bonus, you receive 50% bonus money up to a maximum of €150. If you are a VIP player, then it’s your lucky day at the site as you’ll be awarded the golden opportunity of joining the VIP program under which you’ll be pampered with a plethora of rewards and special bonuses. Here the second online casino with higher bonuses in our review: Royal Panda with £/€/$ 100 welcome bonus!
- Games. This is one sector that Casino Luck seems to have focused on greatly! The site has plenty of games to choose from, and they have gone to great lengths to include scratch card games and classic video games. This, when compared to the other new online casinos, makes it a unique and distinct website. The games are in full HD, easily load on the mobile and PC platforms and have been included from different companies. While the site might lack some live video games, you can be assured that those games available will thrill you and make your gaming session worth the time you spend at it!
- Fair Gaming! To ensure that you are content and appeased with the game’s results, the site uses the RNG to determine the outcome of the games. This software has been audited and certified to be up to date by iTech Labs, and all the game’s results are a true reflection of the outcome.
Safe, Secure and Reliable Banking Options
Not only are the casino’s payouts and deposits 100% safe and secure, but they are also incredibly super-fast. Deposits are instantly processed while all the withdrawals are processed within the next 12-48 hours after making the request. The limits are friendly too! With as low as €20, you can make your first deposit and start playing the games and win instantly!
You can choose from any of the following banking options:
- VISA and MasterCard;
**For safety purposes and age verification, Casino Luck will always ask you to provide documents such as your government issued ID, military passport, or the latest copy of your utility bill. Ensure that you fully cooperate with the customer care agent who will be handling the KYC verification process just to save on time as well as avoiding your account being nullified!
Exemplary Customer Support Services
Casino Luck’s customer support team did a marvellous job when I had a problem making my deposit using Neteller as well as withdrawing the funds through the same method. **Lisa, the agent, who was handling the issue ensured that I was fully satisfied with how she handled the case by asking me if she could take up the problem and sorted it out for me as I stayed on hold until everything was resolved! By far, this is one of the few customer support team that I have met online, and I hope all the agents at the casino are as friendly as Lisa.
If you happen to have a problem at the site, you can always contact the team through:
- Live Chat Feature – This is located at the top right corner of the screen as a ‘headphone’ icon. Click on it to get started.
- Email – You can as well decide to send them an email by simply filling in the form that appears after clicking on the contact us button.
One shortcoming however that the site’s management should address is to ensure that more languages are included in the list and also make the customer support services run 24/7. Currently, they only support English, Svenska, Suomi, Norks and German and the agents can only be reached 12 hours a day! Try also BetAt online casino with free spins & no deposit needed.